What are your lead times?
This really depends on the order quantity and the complexity of the designs.
For Labels-are usually ready and available in 1 week from you place order.
For Packaging- Due to a wide variety of packaging designs, different products have different MOQs, some special packaging’s MOQs are relatively large.For most orders of pacakging, it will usually take over 2 weeks to commissioning and production from you place order.
This lead time really depends on your order based on different situations, please do contact us at the time of placing your order and we can give you a more precise delivery date.
Can I get an actual proof before placing order and do I need to pay for it?
Of course you can get an actual proof before placing order,we are willing to provide to you to make sure you are happy with how your design translates into a actual product.And we want to let you touch and look on the quality we actually made.
Regarding the sample fee-
For most of label products,we can provide your custom samples for free.But in some instances the proofs will be expensive to produce,so that we would have to charge for this service,as you want to get actual samples before placing order.
For the packagings,the situation may be a little complicated. We can also provide you with free actual samples of some paper packaging products,but some special paper pacakaging products may require you to pay for samples. For plastic products, we may charge some fees in most cases, if you need to make samples before placing orders, because the cost of making samples for plastic products alone without mass production is relatively high
What is the minimum quantity I can order?
In order to fully support our clients, we try to keep the MOQ as low as possible. Most of the customized label product’s MOQ is very small, such as $50. Of course, there will be some special cases, the MOQ will be different.
Because of debugging and loss, the MOQs of custom packaging products are relatively a bit higher. But we will still try our best to give you a low minimum order quantity and a good price
If my order is urgent,how quickly can you supply them?
If your oder is urgent,we can deliver a priority order in 24-48 hours for you, depending on our work load at the time the order is placed.Dedicated to serve our clients is our aim.
Can you match an existing label or packaging if we send you a physical sample?
Yes, there may be some differences due to different equipment and technology, but we will try our best to be close to the material, color and quality of the samples you provide. And if the printed or woven graphics are not simple words, you still need to provide us with the drawings.
How do I give you color reference?
Please use Pantone Solid Coated or Uncoated to reference your desired colors. Hex or RGB colors will appear different based on different monitor settings.
My company produces garments in many global regions.Can you supply the same products to each area?
Through the efficient and international Port of Shanghai, our goods can be shipped to destinations all over the world in the first time.And we will of course ensure that our products are of consistent quality, regardless of their destination.
In order to provide a better service and accelerate globalization,we would build local site over the world step by step. Contact us and we will be be pleased to discuss your requirements in greater detail.